1. Introduction

Welcome to Qlu.ai. We are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our application Qlu, including any other media form, media channel, or mobile application related or connected thereto (collectively, the “Qlu”).

2. Information We Collect

  • Personal Information: We collect personal information you voluntarily provide to us such as name, email address. User has the right to access and request to update this information at any time by emailing us
  • Derivative Data: Information our servers automatically collect when you access Qlu, such as your IP address, browser type, operating system, access times, and the pages you have viewed directly before and after accessing Qlu.

3. Legal Basis for Processing Personal Data

Under the GDPR, the legal bases we rely on for processing personal information include consent (where you have given consent), contract (where processing is necessary for the performance of a contract with you), and "legitimate interests" (where we have legitimate business interests in using your data, such as maintaining the security of our Qlu).

4. Use of Your Information

  • Facilitate account creation and logon process.
  • Increase the efficiency and operation of Qlu.
  • Monitor and analyze usage and trends to improve your experience with Qlu.
  • Anonymized data to improve our Natural Language Understanding (NLU) models to help QLU.ai provide a continuously better service.

5. Storage and Transfer of Your Personal Data

Your information, including personal data, may be stored and processed in United States and transferred between any of the countries in which we operate to enable the use of the information in accordance with this policy. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this privacy policy.

6. Data Retention

We will retain your personal data only for as long as is necessary for the purposes set out in this Privacy Policy. We will also retain and use your information to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our policies. However, All data collected for a user will be erased 1 month after requested by the user via our support channel.

7. Disclosure of Your Information

  • By Law or to Protect Rights: If we believe the release of information about you is necessary to respond to legal process, to investigate or remedy potential violations of our policies, or to protect the rights, property, and safety of others.

8. Security of Your Information

We use administrative, technical, and physical security measures to help protect your personal information. For example, we encrypt your personally identifiable information, all requests from you to server are sent over secure connection HTTPS. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that no security measures are perfect or impenetrable.

9. Options Regarding Your Information

You may at any time review or change the information in your account or terminate your account by:

  • Contacting us using the contact information provided.

10. Contact Us

If you have any questions about this Privacy Policy, please email us at  admin@qlu.ai